Contact Us

Aiworld Technology Co., Ltd. Official Website Privacy Policy Aiworld Technology Co., Ltd. (hereinafter referred to as "the Company") highly values your privacy. To ensure that you can use the services and information provided on this official website (hereinafter referred to as "this Website") with peace of mind, we hereby explain this Website's Privacy Protection Policy (hereinafter referred to as "this Policy") to safeguard your rights. Please read the following details carefully: 1. Scope of the Policy This Policy covers how the Company handles personally identifiable information collected when you use the services of this Website. This Policy does not apply to related linked websites outside of this Website, nor does it apply to personnel not commissioned by or involved in the management of the Company. 2. Collection, Processing, and Use of Personal Data When you visit this Website or utilize the functional services provided herein (such as filling out customer inquiry forms), the Company will ask you to provide necessary personal data depending on the nature of the service. Purpose of Collection: Marketing; contracts, quasi-contracts, or other legal relationship matters; customer management and service; information and communications services; online shopping and other e-commerce services. Categories of Personal Data: Name, job title, company name, contact phone number, email address, details of your inquiry, and log data automatically recorded by the server when you use this Website (including IP address, time of use, browser type, and clickstream data). Time Period, Territory, Recipients, and Methods of Use: i. Time Period: The duration of the Company's business operations, or the retention period required by specific business attributes or relevant laws and regulations. ii. Territory: Within the territory of the Republic of China (Taiwan) and regions where the Company provides its services. iii. Recipients: The Company, as well as third-party service providers necessarily commissioned due to business operations (such as website maintenance vendors). iv. Methods: Responding to product inquiries, providing technical support, conducting business negotiations, and executing marketing promotions via email, telephone, text messages, or other communication methods. 3. Data Sharing and Disclosure The Company will never arbitrarily sell, exchange, or rent any of your personal data to other groups or individuals. However, this restriction does not apply to the following circumstances: With your prior written consent or authorization. Where legally requested through formal procedures by judicial authorities or other competent government bodies. Where it is necessary to share data with third-party business partners to provide the products or services you requested (e.g., arranging for engineers to conduct on-site hot and cold aisle containment measurements). When your behavior on the website violates the terms of service, or potentially damages or interferes with the rights of the Company and other users, and the Company determines that disclosing your personal data is necessary to identify, contact, or bring legal action against you. 4. Exercise of Data Subject Rights Pursuant to Article 3 of the Personal Data Protection Act of Taiwan, you hold the following rights regarding the personal data retained by the Company: The right to make an inquiry or request for a review. The right to request a copy. The right to request a supplement or correction. The right to request the cessation of collection, processing, or use. The right to request deletion. If you wish to exercise any of the aforementioned rights, you may contact the Company at any time via the contact email or telephone number published on this Website. 5. Data Security Protection The servers of this Website are equipped with firewalls, anti-virus systems, and other relevant information security equipment and necessary security measures to protect your personal data. Only authorized personnel are permitted access to your personal data, and all relevant processing personnel have signed confidentiality agreements. Any violation of confidentiality obligations will be subject to relevant legal actions. 6. Use of Cookies To provide you with the best possible service, this Website places and accesses our Cookies on your computer. If you do not wish to accept the writing of Cookies, you can set the privacy level to "High" within your browser settings to reject them; however, please note that this may result in certain functions of the website failing to operate normally. 7. Amendments to the Privacy Protection Policy This Policy may be amended at any time in response to changes in laws and regulations, technological developments, or internal management requirements of the Company. The amended terms will be posted directly on this Website and will take effect immediately without separate individual notification. Last Updated: June 16, 2026